Last Updated: 16 June 2020


Our Transition - The Executive Summary

Cytiva is a global provider of technologies and services that help advance and accelerate the development and manufacture of therapeutics. Previously part of GE Healthcare Life Sciences, Cytiva has more than 6,800 employees and operations in 40 countries.

Danaher Corporation finalized its purchase of GE Healthcare Life Sciences’ business units consisting of BioProcess, Cell & Gene Therapy and Genomics & Cellular Research on 31 March 2020. Now Cytiva, we are part of Danaher’s Life Sciences platform.

As a trusted partner to customers that range in scale and scope, Cytiva’s technologies and services enable the development, manufacture and delivery of transformative medicines to patients.

Emmanuel Ligner quote

The following resources are here to help you understand what will change and what does not change now that we are Cytiva. We will update this page regularly to provide you with the latest information. We are also proactively communicating through the relevant channels used for the type of information (Change Control Notifications to subscribers, procurement channels, customer ordering /support channels etc).

What is staying the same

We remain focused on providing great solutions, products and services to you, our customers. Here is a list of the main items that WILL NOT CHANGE at this time as a result of the transition:

  • Our quality management system
  • Processes for change control including change control notifications
  • Manufacturing processes
  • Manufacturing locations
  • Equipment used in the manufacturing of our products
  • Products, Product specifications and drawings as such will not change even though brand name and/or logo will get updated
  • Product names
  • Product part/code numbers
  • Lot numbering system
  • Quality release claims
  • Terms of legal agreements
  • Your account teams and contacts

We look forward to continuing to deliver our products and services to you.

What is changing, and how does it impact me?

We are now doing business as Cytiva.

Transition overview

1. Our Cytiva brand

Product Labelling and documentation

As we become Cytiva, certain documents relevant to our products and services (e.g. Safety Data Sheets (SDS), Certificates, User documentation, etc.) will be changed gradually, as we change the Legal Entity names associated with some of our manufacturing sites. This means that, for a period time, product documentation may contain either the former or the new Legal Entity names.

The Cytiva brand name will gradually be included in labelling and/or other product documentation such as Certificates, User documentation, as well as in software.

For a copy of the official change control notification regarding branding changes, issued on 1 April 2020, please click here.

For a formally signed mixed branding statement from our Regulatory Support team, issued on 14 April 2020, please click here.

A few additional items to note:

  • Finished products in our warehouses are rotated on a regular basis using first expired, first out inventory management and will not be re-labelled.
  • Mixed branding on products will occur during the transition phase. For example:
    • product with new brand on label and old brand on packaging
    • instrument with new brand on label and old brand in software
    • shipment delivery with some products with new brand and other products with old brand
  • The changes in label and product documentation imply no difference in product performance data. Product quality release claims remain unchanged.

Examples of Cytiva-branded labels and certificates such as CofA or CofQ will be posted here. These examples will become available as documents are changed based on the timing of legal entity name changes and re-branding activities, both of which are being done in a phased approach over a period of time. Example certificates will be representative of the manufacturing site or product area and will be posted from the end of June onwards. In addition, examples will be shared via a Change Control Notification (CCN) specific to the product area. Please sign up to receive CCNs at this link: www.cytiva.com/rsf.

Note: If you know the lot number of the product you can find the lot specific certificate here: www.cytiva.com/certs.


Certificate & Product Label Examples

Product Groups Sites Certificate & Product Label Examples
Single Use Assemblies Westborough, US Westborough, MA
  • Chromatography resins,
  • ReadyToProcess columns,
  • Prefilled columns,
  • Density gradient media,
    microcarriers and Biacore consumables
Uppsala, Sweden Uppsala, Sweden
All Cell Culture HyClone products
  • Logan, US
  • Pasching, Austria
  • Singapore, Singapore
  • Tauranga, New Zealand
Cell Culture HyClone
  • Amersham Western blotting consumables
  • Whatman filtration products
  • Sera-Mag magnetic beads
  • HyClone sera and media products
  • Biacore consumables
  • Chromatography consumables from ranges including Sepharose, Capto, Superdex, Sephadex, Superose, MabSelect, HiTrap, HiScreen™, HisTrap, HiLoad, HiPrep, HiScale, Tricorn, Source, Resource, StrepTrap, and SpinTrap
  • Amersham Place, Little Chalfont, United Kingdom
  • Cardiff, United Kingdom
  • Dassel, Germany
  • Tonglu, China
  • Logan, US
  • Pasching, Austria
  • Singapore, Singapore
  • Tauranga, New Zealand
  • Uppsala, Sweden
Research consumable products


Packing slip examples

US (New Jersey)
US (Logan)
Sweden (Rosersberg)
Singapore

2. Legal Entity changes

In connection with its acquisition by Danaher, Cytiva has undertaken a series of legal entity restructuring steps in recent months including (but not limited to) legal entity formations, changes in legal entity ownership, and changes in legal entity names and details, as summarized in the table below. Some legal entity name changes are expected to occur over the coming months. All of these changes have been communicated through our CCN process.

Click here to view an overview table of all Legal Entity Changes.

Legal Entity changes can impact both our order documentation and invoices, as well as product labels and documents.

3. Order process and Invoicing

We want this transition to be as smooth as possible for you. To allow us to continue serving you, we communicate with you in advance of changes to our Legal Entities and provide further details of these changes where applicable through an operational letter. The table below summarises some of the operational matters that you may want to consider on connection with changes communicated regarding our legal entities.

Procurement

Our details (as a supplier) in your procurement system need to reflect the new legal entity name and details from the effective date notified. The Company Number, VAT ID number and Bank Payment details will also need to be updated where a change is indicated in the respective communication.

If you have already placed a purchase order under the previous legal entity (where the entity has changed), there is no need to re-issue that purchase order, unless your company policy requires it.

New Purchase Orders

From the effective date of the change to the new legal entity, new purchase orders issued should reflect the new legal entity name.

NOTE: For a period of time from the effective date, orders received with the previous legal entity name and details will be accepted, but all order documentation and invoices will reflect the new legal entity name.

We will also be accepting unexpired quotes with the previous legal entity name for new purchase orders.

Accounts Payable

Our details (as a supplier) in your Accounts Payable systems need to reflect the new legal entity name and address from the effective date notified. The Company Number, VAT or TAX ID number and Bank Payment details will also need to be updated where a change is indicated. All invoices issued from the effective date will reflect the new legal entity name even if the PO was received in the previous legal entity name.

Warehouse /Goods In

Documentation shipped with all goods shipped from our warehouse after the effective date will reflect the new legal entity name of our distribution sites. Please ensure that your Warehouse/Goods In departments are aware that shipping and packing documents may not match the supplier Legal Entity name on the purchase order.

Electronic Purchase Orders

From the effective date of the change to the legal entity, new purchase orders issued should reflect the new legal entity name.

It should be noted that for a period of time from the effective date orders received from third party providers with the previous legal entity details will be accepted, but all shipping and packing documentation and invoices will reflect the new legal entity name.

We work with third party providers to create and/or transmit purchase orders in an electronic format. Our respective B2B e-solutions team is actively working with these providers and impacted customers to ensure timely update within their systems in order to reflect the necessary changes.

Electronic Invoices

Our details (as a supplier) in your Accounts Payable systems need to reflect the new legal entity name and address from the effective date notified. The Company Number, VAT number or other Tax details and Bank Payment details will also need to be updated where a change is indicated. All invoices issued from the effective date will reflect the new legal entity name even if the PO was received in the previous legal entity name.

We work with third-party providers to create and/or transmit invoices in an electronic format. Our respective B2B e-solutions team is actively working with these providers and impacted customers to ensure timely update within their systems in order to reflect the necessary changes.

Commercial Contracts

In connection with the transition, some commercial contracts have been assigned from GE Healthcare legal entities to new Cytiva legal entities (and in some cases to Danaher legal entities upon close of the Transaction). We have notified you of operational changes associated with such contractual assignments at the relevant time. All terms of such commercial contracts will remain in effect until agreement expiry or renewal.

4. Change control notifications

The legal entity changes and the change of company brand name have been notified to customers in Change Control Notifications (CCN), mainly through the Regulatory Support web site www.cytiva.com/rsf, as well as through other customer and supplier communications. CCN on the web site are provided for products used in GMP environments.

To receive notifications about our products, please register for change control notifications at our website: www.cytiva.com/support/quality/regulatory-support/change-control-notifications.

We recommend the use of business-related e-mail addresses instead of personal e-mail addresses, ensuring better information sustainability (example: supplier.notifications@company.com).

5. Web and email addresses

Our web and email addresses have changed. Our new web address is www.cytiva.com and our new employee email addresses are firstname.lastname@cytiva.com. Please ensure that the @cytiva.com domain is not restricted by your system filters. For a limited period of time, our former email addresses will be forwarded to our new address. Please update your contacts list accordingly.

For updated Customer Service, Service and Scientific support contact details please refer to: www.cytiva.com/support. We will include our new email addresses in future communications with you for reference.

6. New Data Controller and Online Privacy Policy

We take our responsibilities about privacy and data protection very seriously and value the relationship we have with you. Cytiva will continue to process your personal data as before and as described more fully in our Online Privacy Policy at www.cytiva.com/privacy. As a consequence of the transaction, it may be necessary for Cytiva to share some of your personal information with our parent company, Danaher Corporation, and its affiliates, for related business purposes. For more information, we invite you to review Danaher Corporation’s privacy policy, available at www.danaher.com/data-privacy-policy.

We are here to help – contact us

We look forward to earning your continued trust and appreciate your support as we continue our transition, now as Cytiva. If you have questions that you do not see answered here, this is where to find your nearest contact www.cytiva.com/contact.

Frequently asked questions

The Transaction

We remain focused on providing reliable solutions, products and services to our customers. Your account team and contacts all remain the same. As a customer, you will see changes to our brand name and to the names and at times details of our Legal Entities. These changes are outlined in the above guidance provided on this website and described in the Change Control Notification.

The Biopharma business can continue to increase productivity for customers through innovation, products and tools for researchers, developers and manufacturers of precision medicines.

Our stated ambition for Biopharma has always been to have a total, end-to-end solution for customers. The Biopharma business will become a standalone operating company in the Danaher Life Sciences platform, with opportunities to collaborate across the other Danaher operating companies.

We are not changing our products and processes; changes as part of the transition relate to the introduction of our new company brand name and the restructuring of our legal entities. Following close of the Danaher transaction, the new company brand name “Cytiva” will gradually be included in labelling and/or other product documentation such as Certificates, User documentation, etc. As needed, product documentation will be changed to include the updated company brand name over time.

For more information on product rebranding please go here

The change of company brand name and phased legal entity changes have been published as Change Control Notifications through the regulatory support web site, and thus sent to customers. See more information on the change control notification process here.

Legal Entity change information and high-level information about product rebranding has also been provided to customers and suppliers though regional notification letters in line with the phased legal entity changes.

Please follow this link to register and subscribe to CCN.

Legal entities that changed prior to the transaction will not change again. Legal entities that have not yet changed will change after the transaction, as the GE name will be removed. Any relevant changes will be communicated in a separate CCN (Customer Change Notification) and/or published on the CCN web site.

No, the GE Healthcare Europe GMBH Legal entity and its branches have not changed with the closure of the transaction between GE and Danaher on 31 March 2020.

Legal entity and branch name changes for the Europe GMBH Legal Entity are planned in the coming months. We will proactively communicate details of these changes prior to them occurring and update the overview table of all Legal Entity Changes that you can find here.

The Legal Entity details remain as previously communicated and as outlined in the table in the Legal Entity changes section of our transition. Cytiva is the brand name, which is different to the legal entity name. You are not expected to add Cytiva into the existing legal entity names communicated. For Legal Entities that have not changed yet, we will proactively communicate details of these changes prior to them occurring in the future.

Region Specific Q&As

Effective September 30, GE Healthcare Bio-Sciences Corporation converted to a Limited Liability Company and changed its name to Global Life Sciences Solutions USA LLC. If you require a copy of the W-9 please send your request to cs-us@ge.com. Due to the US tax status of the entity, the Form W-9 reports the owner of the entity in Line 1 and the owner’s Tax ID number in Part 1. This is required by the IRS and is not to be used when completing our vendor set up. The correct Legal Entity and Tax ID is reported on Line 2.

Please use Global Life Sciences Solutions USA LLC, FEIN 36-2656030 when completing our vendor set up. Your quote and invoice will be issued from Global Life Sciences Solutions USA LLC and payment should be made to this entity.

For more information please see below:

GE Healthcare Europe GMBH (Germany) is the main Legal Entity and has the following country branches:

Region

Current Legal Entity Name

New Legal Entity Name

Legal address change

Effective from (date) Subject to change

Germany

GE Healthcare Europe GmbH

Cytiva Europe GmbH

No

1 June 2020

Region

Current Branch Name

New Branch Name

Legal address change

Effective from (date) Subject to change

Denmark

GE Healthcare, Filial Af GE Healthcare Europe GmbH, Tyskland

Cytiva, Filial Af Cytiva Europe GmbH, Tyskland

Yes

13 July 2020

Finland

GE Healthcare Europe GmbH Suomen sivuliike (filial Finland)

Cytiva Europe GmbH Suomen sivuliike (filial Finland)

Yes

10 August 2020

Sweden

GE Healthcare Europe GmbH Tyskland Filial Sverige

Cytiva Europe GmbH Tyskland Filial Sverige

No

13 July 2020

Norway

GE Healthcare Europe GmbH, filial Norge

Cytiva Europe GmbH, filial Norge

Yes

20 July 2020

Belgium

GE Healthcare Europe GmbH, Branch Belgium

Cytiva Europe GmbH, Branch Belgium

Yes

13 July 2020

Netherlands

GE Healthcare Europe GmbH, Branch Netherlands

Cytiva Europe GmbH, Branch Netherlands

Yes

13 July 2020

France

GE Healthcare Europe GmbH, succursale France

Cytiva Europe GmbH, succursale France

No

13 July 2020

Austria

GE Healthcare Europe GmbH, Zweigniederlassung Osterreich

Cytiva Europe GmbH, Zweigniederlassung Osterreich

Yes

20 July 2020

Austria Export

GE Healthcare Europe Gmbh Vienna International Branch

Cytiva Europe GmbH Vienna International Branch

Yes

20 July 2020

Switzerland

GE Healthcare Europe GmbH, Zweigniederlassung Schweiz

Cytiva Europe GmbH, Zweigniederlassung Schweiz

No

20 July 2020

Portugal

GE Healthcare Europe GmbH, sucursal em Portugal

Cytiva Europe GmbH, sucursal em Portugal

Yes

20 July 2020

Spain

GE Healthcare Europe GmbH, Sucursal en Espana

Cytiva Europe GmbH, Sucursal en Espana

Yes

10 August 2020

Italy

GE Healthcare Europe GmbH filiale Italiana

Cytiva Europe GmbH filiale Italiana

Yes

10 August 2020

Currently no Asia-specific information requires your attention.