Your research, students, and staff are important, and your instruments are critical to your objectives. But maximizing uptime comes with challenges.
- A limited budget can prevent you from investing in a comprehensive service plan.
- Your staff and students need to maintain your instruments, but you might not have the time to train them.
We designed AcademiaCare to address these challenges
Your contract period includes a preventive maintenance visit from one of our trained experts.
If you need an additional on-site visit, you will receive a significant discount through your existing contract.
For most repairs, we can use our remote diagnostic and visualization tools to guide your staff. Any spare parts needed are also included for the duration of the agreement.
We help your staff use and maintain your ÄKTA instruments with confidence. In addition, your team will have access to training webinars and other resources from our experts.
When an issue arises AcademiaCare is your pathway to swift resolution. Priority support, and no need to gather estimates and approvals means you are back up and running quickly and hassle free.