How can anOptiRun FullCare service agreement support your bioprocess equipment?

12 months of all-inclusive coverage along with priority response
and one comprehensive preventive maintenance (PM).

 

Do you have limited internal engineering resources?

Is your equipment usage high?

Do you want complete coverage for peace of mind?

If you have limited internal engineering coverage, high system usage, and are looking for complete coverage for peace of mind, consider an OptiRun FullCare service plan.

During the 12-month FullCare contract, all instrument issues will be addressed at no additional cost. Keep your equipment running with an included PM visit, or elect to add a second PM with the FullCarePLUS option.

FullCare and FullCarePLUS plans provide services designed to fully support your bioprocess equipment

 

 

Our most comprehensive service plan available after warranty expiration

Full coverage Yes
Labor and travel Yes
Repair parts Yes
Response times1 3 days
Duration 12 months
Preventive maintenance visit2 1× or 2x annually
  • 1 Accelerated response time available at an additional charge, may vary by region and equipment type
  • 2 FullCarePLUS with two annual PMs is available for certain systems. Please check with your service consultant for more information.