Extended warranty

Your equipment needs to reliably and consistently support your work. With a comprehensive service offering, your lab can ensure accuracy, meet aggressive deadlines, and protect against downtime for years to come.

Extended warranty coverage from Cytiva is designed to support your goals. Our coverage maximizes the uptime, performance, and quality that is essential to long-term productivity.

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Prevention is the best cure

An extended warranty offers protection from more than just manufacturing defects. Issues with your system can arise for a variety of reasons, including environmental factors, heavy use, and inadequate cleaning practices. Our extended warranty coverage is a valuable tool that catches issues early and prevents them from affecting the productivity of your lab.

You can choose to upgrade your protection and extend the standard warranty for 24, 36, or 60 months. Extended coverage can only be obtained within six months of purchasing an eligible instrument.

	Extended warranty coverage
Unlimited repairs and parts as required	Yes
Labor and travel	Yes
Response times¹	3-5 days
Duration	24, 36, or 60 months²
Planned preventive maintenance visit	Varies depending on instrument usage³

¹Accelerated response times are available at an additional charge and might vary by region and equipment type.
²Longer duration plans and additional preventive maintenance visits might be available depending on your type of instrument. Please call us for coverage specific to your equipment configuration.
³For most instruments, we recommend one preventive maintenance visit per year starting in the second year of ownership. We can make a personalized recommendation based on your intended use.

Service agreements available online:
ÄKTA chromatography plans

If your instrument is not listed here, please contact your local Cytiva representative or fill out the form below to be contacted by a member of our service team.

Have us call you

Tash Zunaid George

Field Service Engineer 1, Chromatography
Cytiva
USA

“The most rewarding part of my job as a Field Engineer is being able to pinpoint the root cause of any problem, and implement a solution. It’s always a good feeling to know I’ve resolved the issues, and the customer is satisfied!”

OptiRun service solutions: Extended warranty

Prevention is the best cure

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Tash Zunaid George

100 000+ active instruments worldwide