How does it work?
Send your instruments to one of our ISO-certified repair centers in Marlborough, MA, or Umeå, Sweden. Mail-in repair services include:
- Diagnostic testing and failure analysis
- Component repair and replacement as needed
- Panel engineering and upgrades
- Final testing and control
- Firmware updates
- Packaging and shipping
This service is free for instruments under warranty.
What equipment is covered?
We offer mail-in repair service for:
- Eligible benchtop ÄKTA™ purification systems
- ImageQuant™ LAS 500 imagers
- Electrophoresis instruments
- Fraction collectors
- Pumps and valves for chromatography systems
- UV monitors
- Tube sealing and fusing systems
Contact us to learn more.