How does an ExtendedCare service agreement support your laboratory equipment?

Two years of coverage for equipment not requiring annual check-up.

Do you want complete coverage for peace of mind?

Is your system usage low and your equipment exposed to standard environmental conditions?

With ExtendedCare, you have no additional service costs for the duration of the 24-month agreement, regardless of the type or extent of the problem.

A preventive maintenance (PM) visit will be scheduled at a time of your choosing within the 24 months.

If you need an additional PM over two years of coverage, we offer ExtendedCarePlus. Please check with your service consultant for more information.

ExtendedCare plans for research provide support for your low-usage laboratory equipment



24 months of full coverage for low-usage equipment needing one PM1 per 2 years

Full coverage Yes
Labor and travel Yes
Repair parts Yes
Response times2 3 to 5 days
Duration 24 months
Preventive maintenance visit 1× during 2-year coverage period
  • 1 ExtendedCarePlus with two PMs is available for certain systems, please check with your service consultant for more information.
  • 2 Accelerated response option available at an additional charge, may vary by region and equipment type.