How does a FullCare service agreement support your laboratory equipment?

12 months of all-inclusive coverage along with priority response and one comprehensive preventive maintenance (PM) visit.

Do you want to ensure peak performance for your equipment?

Do you want complete coverage for peace of mind?

With FullCare, you have no additional service costs for the duration of the 12-month agreement, regardless of the type or extent of the problem.

A PM visit will be scheduled at a time of your choosing during the 12 months of coverage. It includes all PM parts, labor, and travel.

If your system usage is exceptionally high, then we recommend FullCarePlus with two PM visits per year.

FullCare plans for research provide services to comprehensively support your laboratory equipment



Our most comprehensive service plan; full coverage with one PM1 per year

Full coverage Yes
Labor and travel Yes
Repair parts Yes
Response times2 3 to 5 days
Duration 12 months
Preventive maintenance visit2 1× annually
  • 1 FullCarePLUS with two annual PMs is available for certain systems; please check with your service consultant for more information.
  • 2 Accelerated response option available at an additional charge, may vary by region and equipment type.