FAQ

Spare parts

O-rings and nets should be checked regularly for wear. Worn O-rings may not seal properly and over-used nets can affect distribution. Inspect the O-rings and evaluate the height equivalent to a theoretical plate (HETP) and peak asymmetry factor (As) to prevent poor performance due to old nets. We recommend you to change the nets and O-rings when needed or at least annually. Please keep a set of each on your site, for code numbers refer to the table below.

23 µm nets are supplied with the column and recommended for beads with an average particle diameter between > 70 µm. For an average particle diameter < 70 µm use 10µm nets.

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# Product Name Product Code Price
1 O-Ring End Piece 202.8X3.5 EPDM 18848901 74.60 USD Add to cart
2 O-ring 7.3 x 2.4 mm 18110390 19.17 USD Add to cart
3 O-ring 184.1 x 8.4 mm 18110405 107.82 USD Add to cart
4 Support net, adaptor 200 column 18025256 66.75 USD Add to cart
5 Support net, end-piece 200 column 18025255 76.06 USD Add to cart
6 Net, 10 μm adaptor 200 column PA 18025276 379.00 USD Add to cart
7 Net, 10 μm, end-piece 200 column PA 18025277 365.00 USD Add to cart
8 Net, 23 μm adaptor 200 column PP 18925301 387.00 USD Add to cart
9 Net, 23 μm, end-piece 200 column PP 18925401 387.00 USD Add to cart
10 Sealing ring 18110409 29.48 USD Add to cart

IMPORTANT: The following spare parts should be ordered for columns with serial numbers lower than the following serial numbers.

100 032 50    (INdEX 100/500)

100 013 95    (INdEX 100/950)

200 027 50    (INdEX 200/500)

200 019 95    (INdEX 200/950)

Pos. Designation INdEX 100 INdEX 200 Qty
5 End-piece 18-1103-81 18-1104-01 1
7 Adaptor - 18-1104-00 1
8 TC-connector, bottom - -  
9 TC-connector 18-1103-85 18-1104-06 2
18 O-ring 5.1x1.6 EPDM 18-1107-67 - 5
18 O-ring 7.1x1.6 EPDM - 18-1107-72  

 

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# Product Name Product Code Price
1 Lid, INdEX 200 column 18110402 454.00 USD Add to cart
2 Upper flange 18110403 538.00 USD Add to cart
3 Column tube 500 18110451 3,671.00 USD Add to cart
3 Column tube 950 18110452 6,869.00 USD Add to cart
4 Bottom flange 18110404 803.00 USD Add to cart
5 End-piece 18111359 546.00 USD Add to cart
6 Rod 500 18110407 101.13 USD Add to cart
6 Rod 950 18110408 150.76 USD Add to cart
7 Adaptor 18111360 1,443.00 USD Add to cart
8 TC-connector, bottom 18111361 309.00 USD Add to cart
9 TC-connector 18111362 150.76 USD Add to cart
10 Support net, adaptor 200 column 18025256 66.75 USD Add to cart
11 Net, 10 μm adaptor 200 column PA 18025276 379.00 USD Add to cart
11 Net, 23 μm adaptor 200 column PP 18925301 387.00 USD Add to cart
12 Support net, end-piece 200 column 18025255 76.06 USD Add to cart
13 Net, 10 μm, end-piece 200 column PA 18025277 365.00 USD Add to cart
13 Net, 23 μm, end-piece 200 column PP 18925401 387.00 USD Add to cart
14 Sealing ring 18110409 29.48 USD Add to cart
15 Valve 1/4 " 18110393 343.00 USD Add to cart
16 O-ring 13.1 x 1.6 mm 19353701 27.12 USD Add to cart
17 O-ring 7.3 x 2.4 mm 18110390 19.17 USD Add to cart
18 O-ring 7.3 x 2.4 mm 18110390 19.17 USD Add to cart
19 O-ring 184.1 x 8.4 mm 18110405 107.82 USD Add to cart
20 O-Ring End Piece 202.8X3.5 EPDM 18848901 74.60 USD Add to cart
21 O-ring 199.3 x 5.7 mm 18110710 40.03 USD Add to cart
22 Washer 8.4 x 25 x 2 mm 18110398 38.60 USD Add to cart
24 Nut M8 18110542 31.25 USD Add to cart
25 Grip-nut 18110399 88.25 USD Add to cart
26 Hose connector 1/4 " 18110394 68.51 USD Add to cart
27 Adjustable Foot 18112693 53.55 USD Add to cart
28 Stand for INdEX 140 and INdEX 200 Columns 18110361 1,147.00 USD Add to cart
31 Screw 18111358 56.99 USD Add to cart
31 Plug for the adaptor shaft 18112083 33.09 USD Add to cart

Troubleshooting

Find solutions to product related issues. For unlisted issues please contact local Cytiva service representation.

General advice to achieve good performance

Before packing or running the column please make sure that

  • the tubing, valves, gaskets etc. have the same inner diameter as the column in and outlets and tubing is not longer than needed.
  • the bed supports have a porosity appropriate for your chromatography medium.
  • the column has been correctly assembled, verified by passing a leakage test.
  • the chromatography medium and equipment are equilibrated in the packing buffer and to ambient temperature of packing environment.
  • that the pump is free from pulsations.
  • no pressure peaks appear.
  • that you have enough slurry volume, taken in account the compression factor of the medium.
  • packing is performed at optimal flow velocity.
  • the column meets pressure requirement for selected medium and packing procedure.

After completing the packing procedure please evaluate the efficiency of the column in terms of the height equivalent to a theoretical plate (HETP), reduced plate number (h) and the peak asymmetry factor (As).


Between batches it is recommended to perform cleaning-in-place (CIP) to remove precipitated material, strongly bound substances and other contaminants from the column bed without dismantling the column. Regular CIP is needed to ensure proper product quality and expected life time of medium and equipment.

Many issues that face chromatographers are common to all types of columns, while other issues are quite specific.
Select the appropriate equipment.

Worrying peak shape

Strange peaks

Column leakage

Poor reproducibility

Back pressure increases during operation

Unusual column appearance

Poor product recovery

Drifting baseline

Poor packing evaluation result

On this troubleshooting site, we refer to leading and tailing peaks as defined according to the following figures.


Leading peak

Tailing peak

 
Experience shows that the best method of expressing the efficiency of a packed column is in terms of its height equivalent to a theoretical plate (HETP), reduced plate number (h) and its peak asymmetry factor (As).

Unsatisfactory elution

Contact