Fraction Collector F9-R
Fraction collector for ÄKTA pure, ÄKTA go, and ÄKTA avant for collection in tubes. Use with outlet valve to connect to ÄKTA pure.
Troubleshooting
Find solutions to product related issues. For unlisted issues please contact local Cytiva service representation.
Fraction collector F9-R
Issues related to Fraction collector F9-R
| Possible cause | Suggested remedy |
|---|---|
Too many fraction collector instructions have been sent |
Wait for a while and try again. |
The fraction volume is too small |
Collect larger fractions. |
The flow rate is too high |
Reduce the flow rate. |
| Possible cause | Suggested remedy |
|---|---|
The fraction collector movement is blocked |
Make sure that the fraction collector can move and is free from obstructions. |
| Possible cause | Suggested remedy |
|---|---|
The tubing is not correctly mounted in the tubing holder nut |
Check that the tubing is correctly mounted, see Section 4.12 Install Fraction collector F9-R, on page 186 in the system handbook. |
Unclean drop sync sensor |
Clean the drop sensor photocell located above the tube sensor with a damp cloth. |
Air in the flow path |
Check the flow path for air. Fill system and purge pumps. If this error is recurrent, generate a System error report and contact service. |
To high flow rate for drop sync |
Decrease the flow rate or disable drop sync. |
| Possible cause | Suggested remedy |
|---|---|
Hardware error |
Switch off the instrument and wait until the temperature has decreased. Restart the instrument. If this error is recurrent, generate a System error report and contact service. |
Hot surroundings |
Decrease the room temperature. Maximum operating temperature is 35 C. |
| Possible cause | Suggested remedy |
|---|---|
Wrong node ID |
Check the Fraction collector's Node ID. If necessary, change the Node ID. See Section 4.12 Install Fraction collector F9-R, on page 186 in the system handbook. |
The cable between the Fraction collector and the ICU is not connected |
Make sure that the cable is connected. |