If you have an access code/activation ID with less than 30 characters, it is an old activation ID.
Please contact GE Healthcare Life Sciences for Scientific and Technical questions at https://www.gelifesciences.com/support/contact-us to get a new activation ID.
If you have an access code/activation ID with more than 30 characters, please follow this link to our current eDelivery server: www.gelifesciences.com/edelivery. Please find here all instructions for activating your licenses yourself on the new eDelivery server
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