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United Kingdom

Build confidence and compliance from the start

Professional installation and qualification services start and keep your Cytiva equipment compliant, from day one to retirement.
two technicians check connections on a Cytiva instrument

IQOQ for assurance

When your Cytiva equipment arrives, we’re right there with you. No matter the complexity, we make setup seamless. Our team will install and qualify your equipment along with providing all the necessary documentation.

Installation and qualification services

Installation

Our trained engineers will install your equipment. If your installation is complex, our experienced project management team is ready to support you every step of the way.

Network installation and data integration

Our trained engineers will perform network installation and data integration in accordance with the most relevant protocols. Once connected, we will complete the primary qualification activities before you begin research and manufacturing.

Qualification - IQOQ

Our Installation Qualification (IQ) process confirms all parts meet specifications, requirements and intent. It’s all documented for your cGxP environment. Our Operational Qualification (OQ) protocol goes further. We’ll run a series of tests to prove that your equipment operates as intended. You get complete documentation for your compliance records, no guesswork, no gaps.

Requalification and change control

Qualification isn’t a one-time event. When equipment gets moved, upgraded, or repaired, it needs requalification. We’ll help you stay compliant every step of the way. Our change control procedures manage any updates - hardware, software, or firmware - with Good Documentation Practice (cGDP)-compliant protocols.

Qualification flexibility

Transition your qualification protocol from hand-written to digital.

eQualification

Receive a digital delivery of your qualification protocol — our most sustainable option, enhancing both environmental impact and audit readiness.

E-binders

Receive a secure downloadable link of your qualification protocol for on-site printing — a faster, more sustainable solution with a reduced environmental footprint.

Physical binders

Receive a physical binder of your qualification protocol shipped to your location — the slowest and most environmentally taxing method of the three options, due to CO₂ emissions and paper consumption.

Related services

2Y0A4539

Remote support

Resolve issues remotely. 42% of issues can be resolved via our remote tools, without the wait for an onsite technician.

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Service plans

Maximize your uptime with regularly scheduled maintenance and priority repair. Explore plans to fit your needs and environment.


Questions about our services? Get in touch.

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