Shipping of online orders

Shipping to the United States and Canada

We are pleased to share that you can now enjoy free shipping* when ordering online. Orders received before 14:00 EST are usually shipped the same day*. Simply choose “Free shipping” at checkout.

Orders weighing more than 70 kg might not qualify for same day dispatch. All orders and delivery schedules are subject to stock availability.

*Select products are not eligible for free shipping. We reserve the right to determine which products are eligible. Same day dispatch is not guaranteed.

Shipping to certain European countries

Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Iceland, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom

We are pleased to share that you can now enjoy free shipping* when ordering online. Orders received before 14:00 CET are usually dispatched the same day*. Simply choose “Free shipping” at checkout.

Note: Orders containing cell culture products weighing more than 1000 kg might carry additional charges. Orders weighing more than 70 kg might not qualify for same day dispatch. All orders and delivery schedules are subject to stock availability.

*Select products are not eligible for free shipping. We reserve the right to determine which products are eligible. Same day dispatch is not guaranteed.

Shipping of On-Line orders to Australia and New Zealand

We are pleased to share that for on-line orders only you can enjoy free shipping when orders exceed a local currency total value of $395.00 excluding GST tax. Select products and shipments greater than 100kg may not eligible for free shipping. We reserve the right to determine which products are eligible. All orders and delivery schedules are subject to stock availability. A minimum lead time of 10 days will apply to all shipments to Australia and New Zealand.

Shipping of orders not placed online

United States Deliveries

Please see our Shipping fees below. The charge is based on the value of the order.
Note: For ice and expedite orders additional fees may apply

Sales Order Amount $ Shipping Charge
0-500$50
501-2,500$75
2,501-5,000$150
5,001-10,000$300
10,001-25,000$500
25,001-50,000$900
50,001-100,000$1,750
100,001-200,000$2,500
200,000+$4,000

Please note that when freight collect is used, a handling charge of $20 will be applied regardless of order value.

EU Deliveries

Finland, Latvia, Lithuania, Estonia, Iceland, Germany, Austria, Portugal, Spain, Italy, Belgium, Netherland, Ireland, France (EUR)

Cytiva will apply an order handling charge for orders below 1000 Euros of 30 Euros, including web orders. For goods requiring to be packed with Dry/Wet Ice an additional charge of 25 Euros will apply (maximum handling and Ice charge for any order is 55 Euros). These charges are subject to any specific contract terms with individual customers.

UK (GBP)

Cytiva will apply an order handling charge for orders below 800 GBP of 25 GBP, including web orders. For goods requiring to be packed with Dry/Wet Ice an additional charge of 20 GBP will apply (maximum handling and Ice charge for any order is 45 GBP). These charges are subject to any specific contract terms with individual customers.

Switzerland (CHF)

Cytiva will apply an order handling charge for orders below 1500 CHF of 45 CHF, including web orders. For goods requiring to be packed with Dry/Wet Ice an additional charge of 35 CHF will apply (maximum handling and Ice charge for any order is 80 CHF). These charges are subject to any specific contract terms with individual customers.

Sweden (SEK)

Cytiva will apply an order handling charge for orders below 10000 SEK of 300 SEK, including web orders. For goods requiring to be packed with Dry/Wet Ice an additional charge of 250 SEK will apply (maximum handling and Ice charge for any order is 550 SEK). These charges are subject to any specific contract terms with individual customers.

Denmark (DKK)

Cytiva will apply an order handling charge for orders below 7500 DKK of 225 DKK, including web orders. For goods requiring to be packed with Dry/Wet Ice an additional charge of 180 DKK will apply (maximum handling and Ice charge for any order is 405 DKK). These charges are subject to any specific contract terms with individual customers.

Norway (NO)

Cytiva will apply an order handling charge for orders below 10000 NOK of 275 NOK, including web orders. For goods requiring to be packed with Dry/Wet Ice an additional charge of 225 NOK will apply (maximum handling and Ice charge for any order is 500 NOK). These charges are subject to any specific contract terms with individual customers.

Shipping of orders to Australia and New Zealand not placed on-line

All Australian and New Zealand orders placed through our local offices will incur a minimum $70.00 plus GST freight charge. Please contact us for further details on our freight charges by emailing Orders.Au@cytiva.com Freight charges are subject to any specific contract terms with individual customers.