Shipping information

Carbon neutral online orders via webshop

Starting on Earth Day 22 April, we’ll offset the carbon emissions of shipping all online orders.

We believe in working together to tackle climate change.

This is one way we’re reducing Cytiva’s carbon footprint.

Online and offline orders

Shipping to the European countries

Finland, Latvia, Lithuania, Estonia, Iceland, Germany, Austria, Portugal, Spain, Italy, Belgium, Netherland, Ireland, France (€/EUR)

Cytiva will apply a €30.00 order handling charge for orders below €1000.00. For goods requiring to be packed with Dry/Wet Ice an additional charge of €25.00 will apply (maximum handling and Ice charge for any order is €55.00). These charges are subject to any specific contract terms with individual customers.

UK (£/GBP)

Cytiva will apply an order handling charge of £25.00 for orders below £800.00. For goods requiring to be packed with Dry/Wet Ice an additional charge of £20.00 will apply (maximum handling and Ice charge for any order is £45.00). These charges are subject to any specific contract terms with individual customers.

Switzerland (CHF)

Cytiva will apply an order handling charge of 45.00 CHF for orders below 1500.00 CHF. For goods requiring to be packed with Dry/Wet Ice an additional charge of 35.00 CHF will apply (maximum handling and Ice charge for any order is 80.00 CHF). These charges are subject to any specific contract terms with individual customers.

Sweden (SEK)

Cytiva will apply an order handling charge of 300.00 SEK for orders below 10000.00 SEK. For goods requiring to be packed with Dry/Wet Ice an additional charge of 250.00 SEK will apply (maximum handling and Ice charge for any order is 550.00 SEK). These charges are subject to any specific contract terms with individual customers.

Denmark (DKK)

Cytiva will apply an order handling charge of 225.00 DKK for orders below 7500.00 DKK. For goods requiring to be packed with Dry/Wet Ice an additional charge of 180.00 DKK will apply (maximum handling and Ice charge for any order is 405.00 DKK). These charges are subject to any specific contract terms with individual customers.

Norway (NO)

Cytiva will apply an order handling charge of 275.00 NOK for orders below 10000.00 NOK. For goods requiring to be packed with Dry/Wet Ice an additional charge of 225.00 NOK will apply (maximum handling and Ice charge for any order is 500.00 NOK). These charges are subject to any specific contract terms with individual customers.

Shipping to Australia and New Zealand

All orders placed through our local offices will incur a minimum $70.00 plus GST freight charge. Please contact us for further details on our freight charges by emailing [email protected]. Freight charges are subject to any specific contract terms with individual customers.

Inflationary adjustment fee

From 1 June 2022 until further notice, Cytiva is supplementing its product prices with an additional inflationary adjustment fee of 2% of the Purchase Order value.

Inflationary surcharge letter 2022

Shipping information

Shipping to the United States and Canada

Carbon neutral online orders via webshop

Starting on Earth Day 22 April, we’ll offset the carbon emissions of shipping all online orders.

We believe in working together to tackle climate change.

This is one way we’re reducing Cytiva’s carbon footprint.

Online and offline orders

Please see our shipping fees below. The charge is based on the value of the order.

Sales Order Amount $ Shipping Charge $ *
0-250 30
251-500 60
501-2,500 90
2,501-5,000 180
5,001-10,000 360
10,001-25,000
600
25,001-50,000
1,080
50,001-100,000
2,100
100,001-200,000
3,100
200,001-500,000
5,000
500,001-1,000,000
6,000
1,000,000-2,000,000
7,000
2,000,001-5,000,000
8,000
5,000,001 +
Fixed rate 0.2% of order amount $

* This shipping information does not apply to Cell Culture products shipped from Logan, Utah.

In addition to the table, where prepaid or collect freight is used, the handling charge will be a flat $50 per order.

The shipping charge for Ice will be a flat $25 per order.

Shipping charges notification letter

Inflationary adjustment fee

From 1 June 2022 until further notice, Cytiva is supplementing its product prices with an additional inflationary adjustment fee of 2% of the Purchase Order value.

Inflationary surcharge letter 2022

Shipping information

Online orders 

Australia and New Zealand

Shipping to Australia and New Zealand

Effective March 1, 2022, all orders placed online will incur a 2% Handling Charge*. The 2% handling charge will be applied to the total shippable product order value but excluding taxes and other charges. For more information refer to the letter below.

All orders and delivery schedules are subject to stock availability. A minimum lead time of 10 days will apply to all shipments to Australia and New Zealand.

*Select products from our HyClone Cell Culture and our Vanrx™ machine product ranges may be subject to specific Shipping and Handling charges which will be calculated at point of invoicing. Cytiva reserves the right to determine how Shipping and Handling is charged on any received orders.

Read the customer notification letter – 2022 freight and handling surcharge

Offline orders

Shipping to Australia, New Zealand, India, Singapore, Thailand           

Shipping to Australia, New Zealand, India, Singapore, Thailand

As of March 1st, 2022 all orders placed will incur a minimum 2% handling charge. The 2% surcharge will be applied to the total shippable product order value but excluding taxes and other charges. For more information refer to the letter below.

*Select products from our HyClone Cell Culture, Vanrx™ machine product and other product ranges may be subject to specific Shipping and Handling charges which will be calculated at point of invoicing. Cytiva reserves the right to determine how Shipping and Handling is charged on any received orders.

Read the customer notification letter – 2022 freight and handling surcharge

South Korea 

Shipping to South Korea

As of March 1st, 2022 all orders placed will incur a minimum 2% handling charge. The 2% surcharge will be applied to the total shippable product order value but excluding taxes and other charges. For more information refer to the letter below.

*Select products from our HyClone Cell Culture, Vanrx™ machine product and other product ranges may be subject to specific Shipping and Handling charges which will be calculated at point of invoicing. Cytiva reserves the right to determine how Shipping and Handling is charged on any received orders.

Read the customer notification letter – 2022 freight and handling surcharge