Shipping information
Online Orders
United States
European Union
Australia and New Zealand
Shipping to the United States and Canada
We are pleased to share that you can now enjoy free shipping* when ordering online. Orders received before 14:00 EST are usually shipped the same day*. Simply choose “Free shipping” at checkout.
Orders weighing more than 70 kg might not qualify for same day dispatch. All orders and delivery schedules are subject to stock availability.
Shipping to certain European countries
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Iceland, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom
We are pleased to share that you can now enjoy free shipping* when ordering online. Orders received before 14:00 CET are usually dispatched the same day*. Simply choose “Free shipping” at checkout.
Note: Orders containing cell culture products weighing more than 1000 kg might carry additional charges. Orders weighing more than 70 kg might not qualify for same day dispatch. All orders and delivery schedules are subject to stock availability.
Shipping to certain Australia and New Zealand
We are pleased to share that for on-line orders only you can enjoy free shipping when orders exceed a local currency total value of $395.00 excluding GST tax.
Select products and shipments greater than 100kg may not eligible for free shipping. We reserve the right to determine which products are eligible. All orders and delivery schedules are subject to stock availability. A minimum lead time of 10 days will apply to all shipments to Australia and New Zealand.
* Select products are not eligible for free shipping. We reserve the right to determine which products are eligible. Same day dispatch is not guaranteed.
Non-Online Orders
United States
European Union
Australia and New Zealand
Shipping to the United States and Canada
Please see our shipping fees below. The charge is based on the value of the order. Please note, for ice and expedite orders additional fees may apply. When freight collect is used, a handling charge of $20 will be applied regardless of order value.
| Sales Order Amount $ | Shipping Charge |
| 0-500 | $50 |
| 501-2,500 | $75 |
| 2,501-5,000 | $150 |
| 5,001-10,000 | $300 |
| 10,001-25,000 | $500 |
| 25,001-50,000 | $900 |
| 50,001-100,000 | $1,750 |
| 100,001-200,000 | $2,500 |
| 200,000+ | $4,000 |
Shipping to the European countries
Finland, Latvia, Lithuania, Estonia, Iceland, Germany, Austria, Portugal, Spain, Italy, Belgium, Netherland, Ireland, France (€/EUR)
Cytiva will apply a €30.00 order handling charge for orders below €1000.00, including web orders. For goods requiring to be packed with Dry/Wet Ice an additional charge of €25.00 will apply (maximum handling and Ice charge for any order is €55.00). These charges are subject to any specific contract terms with individual customers.
UK (£/GBP)
Cytiva will apply an order handling charge of £25.00 for orders below £800.00, including web orders. For goods requiring to be packed with Dry/Wet Ice an additional charge of £20.00 will apply (maximum handling and Ice charge for any order is £45.00). These charges are subject to any specific contract terms with individual customers.
Switzerland (CHF)
Cytiva will apply an order handling charge of 45.00 CHF for orders below 1500.00 CHF, including web orders. For goods requiring to be packed with Dry/Wet Ice an additional charge of 35.00 CHF will apply (maximum handling and Ice charge for any order is 80.00 CHF). These charges are subject to any specific contract terms with individual customers.
Sweden (SEK)
Cytiva will apply an order handling charge of 300.00 SEK for orders below 10000.00 SEK, including web orders. For goods requiring to be packed with Dry/Wet Ice an additional charge of 250.00 SEK will apply (maximum handling and Ice charge for any order is 550.00 SEK). These charges are subject to any specific contract terms with individual customers.
Denmark (DKK)
Cytiva will apply an order handling charge of 225.00 DKK for orders below 7500.00 DKK, including web orders. For goods requiring to be packed with Dry/Wet Ice an additional charge of 180.00 DKK will apply (maximum handling and Ice charge for any order is 405.00 DKK). These charges are subject to any specific contract terms with individual customers.
Norway (NO)
Cytiva will apply an order handling charge of 275.00 NOK for orders below 10000.00 NOK, including web orders. For goods requiring to be packed with Dry/Wet Ice an additional charge of 225.00 NOK will apply (maximum handling and Ice charge for any order is 500.00 NOK). These charges are subject to any specific contract terms with individual customers.
Shipping to Australia and New Zealand
All orders placed through our local offices will incur a minimum $70.00 plus GST freight charge. Please contact us for further details on our freight charges by emailing [email protected]. Freight charges are subject to any specific contract terms with individual customers.