Uptime
Maximize equipment uptime
The best way to optimize uptime is to prevent downtime. SiteCare offers regular preventive maintenance visits, quarterly asset reviews with your Cytiva service team, and end-user training in best practices that enhance reliability.
Speed
Minimize unscheduled downtime
Should any Cytiva asset malfunction and your in-house team can’t address it, SiteCare gives you a priority path for fast support without having to wait for budget approval or a purchase order.
Simplicity
Simplify contract management
SiteCare is a single service plan covering all possible issues for all equipment. It simplifies budgeting and service contract management with one predictable expenditure that can be used in any way needed.