Service for VIA Thaw™ automated thawing systems
Ensure continuous performance of your dry automated thawer
Service plans customized for your needs
Fast, reliable service, when and where you need it. Your project should not get held up when an unexpected issue arises. Service contracts provide peace of mind and are designed to maximize the total productivity of your assets.Learn more
Equipment basic care and troubleshooting training
Your VIA Thaw™ system serves as a critical component of your research and processing operations. Check out our on-demand webinar series for tips and tricks to maximize instrument procedures.
End users can play an important role in increasing the long-term uptime of your equipment by incorporating basic care best practices into their routines.Learn more
Preventive maintenance (PM) is critical to optimal equipment performance and your overall research, production, and manufacturing outcomes.
PM extends the life of your VIA Thaw™ system, detects instrument issues before they become problems, maximizes productivity, and ensures quality results.Learn more