All your records in one place
Service at your fingertips

Why use My Equipment?

Cytiva Equipment streamlined tracking

Streamlined tracking

View and add your Cytiva equipment for easy tracking, all in the same place.

Cytiva Equipment service request

Easy service requests

Quickly raise service requests from any device.

Cytiva Equipment service history

Status snapshots

Review up to two years of service history and view open requests.

Cytiva Equipment service coverage

Coverage details

Real-time data on equipment coverage and additional services.

Get started today

My Equipment is currently available to customers in the United States, Canada, Europe, and India. You’ll need to be a registered customer of Cytiva and have purchased equipment from us.

My Equipment is available on any internet-enabled desktop or mobile and is compatible with all major browsers.

Make sure you’ve completed the verification process. Click the ‘Request verification’ button on the My Equipment home page, and a member of our team will be in touch. Or contact our customer service team.