Streamlined tracking
View and add your Cytiva equipment for easy tracking, all in the same place.
Why use My Equipment?
Easy service requests
Quickly raise service requests from any device.
Status snapshots
Review up to two years of service history and view open requests.
Coverage details
Real-time data on equipment coverage and additional services.
My Equipment is currently available to customers in the United States, Canada, Europe, and India. You’ll need to be a registered customer of Cytiva and have purchased equipment from us.
My Equipment is available on any internet-enabled desktop or mobile and is compatible with all major browsers.
Make sure you’ve completed the verification process. Click the ‘Request verification’ button on the My Equipment home page, and a member of our team will be in touch. Or contact our customer service team.
Reach out to our customer service team, and we’ll be happy to help.